If PayPal shows the payment as completed but you have not received an order confirmation, first check your spam or junk folder and confirm that the email address entered during checkout is correct.
Please do not place another order until the first payment has been checked, as this could create a duplicate transaction. Payment confirmation and shipping tracking are separate: tracking will only appear after the order has been verified, processed and dispatched.
If you have not received confirmation within 24 hours, or your dashboard has not updated within 48 hours, email [email protected] with your name, payment date, amount and any available order or PayPal transaction reference. Do not send your PayPal password, OTP or complete account credentials.