ign in to your account and open My Account → Orders → Tracking. Tracking details should normally appear there within 48 hours after the order is processed.
Orders finalised before 3:00 PM GMT are generally dispatched within approximately three hours using Free Express Shipping, with tracking details issued by the end of the day. Orders finalised after 3:00 PM GMT are generally dispatched on the next business day, with tracking provided within the following 24 hours.
Weekends and public holidays may delay tracking by up to two business days. A tracking number may also take additional time to become active on the carrier’s website.
If no tracking information appears in your dashboard after two business days, email [email protected] with your order number.