If your order was assigned a tracking number, it implies your shipment was successfully shipped and your order status is In Transit. Usually you may see “Unknown,” “Pending,” “Not Found,” or “Tracking does not exist” on your screen till then. It takes 5-7 working days for the tracking to appear on the tracking system because it goes live after origin customs verification. In very rare situations for certain countries, during the COVID crisis, tracking updates may not be accessible at all; postal operators around the world optimise and speed up their operations by avoiding package scanning.