Payment and Billing

Credit Card Queries
  1. Is it possible to pay using a credit card? Can I pay with my VISA or Mastercard?
  2. I called my bank, and they informed me that no payment attempts had been made. What is the reason for this?
  3. How will the charge show up on my credit card bank statement?
  4. Why was I overcharged? Why did I have to pay extra than my actual order value?
  5. I have approved the transaction with my bank. What to do next?
Gift Card Queries
  1. Which gift cards do you accept? Do you accept Amazon.com and Amazon.de?
  2. I have never used a gift card before so can you tell me how to buy a gift card and use it on your website?
  3. Did you receive my gift card? Why is my order still on hold?
  4. My gift card value is more than my order total. Can I get free gifts worth the extra value of my gift card?
  5. I have already received a confirmation email from you but my order is still not shipped. Why?
E-CHECK Queries
  1. I submitted my payment with an E-check. Why is my order still on hold?
  2. I already submitted my account number and routing number. Why do I have to submit a void check and an ID again?
  3. Why is my E check payment still declined after submitting all the documents?
  4. I don’t want to share a void check and a DL. Please cancel my order. Can I place the order with any other payment method?
  5. Do I need to submit additional documents for all payment methods on your website? I want to pay by gift card.
PayPal Queries
  1. Do you accept PayPal? I can’t find the PayPal option at checkout.
  2. Why can’t I pay by PayPal? I’m from the US.
  3. PayPal payment was processed but I haven’t received my order confirmation
  4. Why is there an additional fee for the PayPal option?
  5. Please refund me over PayPal.
Bitcoin Payment
  1. I am new to Crypto but I want to get the discounts, how can I do that?
  2. I have sent my bitcoins to your wallet, but the order is Pending/Cancelled. What do I do now?
  3. I have sent less than the order value because fees were deducted. How can I send you the rest?
  4. I have transferred more than my order value.
  5. I have never used Bitcoin. Can I pay by other methods?

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