Credit Card Queries

  1. Do you accept VISA/Mastercard?

  2. I called my bank, and they informed me that no payment attempts had been made. What is the reason for this?

  3. How will the charge show up on my credit card bank statement?

  4. Why was I overcharged? Why did I have to pay extra than my actual order value?

  5. I have approved the transaction with my bank. What to do next?

  6. My Mastercard isn’t working, thus I’d like to place a new order using another payment option. Can you please cancel all past orders? I don’t want to be charged twice.

  7. Do I have to call my bank to authorise transactions on your website? Will I receive a phone verification call?

  8. I’m not happy, so I’m going to file a chargeback with my bank. Is it necessary for me to file a dispute with my credit card company?

  9. Where is my refund? Why haven’t I received it yet?

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Payment and Billing

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Shipping, Tracking & Returns

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General FAQ

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