Credit Card Queries

  1. Do you accept VISA/Mastercard?

  2. How will the charge show up on my credit card bank statement?

  3. Why was I overcharged? Why did I have to pay extra than my actual order value?

  4. My Mastercard isn’t working, thus I’d like to place a new order using another payment option. Can you please cancel all past orders? I don’t want to be charged twice.

  5. Do I have to call my bank to authorise transactions on your website? Will I receive a phone verification call?

  6. I’m not happy, so I’m going to file a chargeback with my bank. Is it necessary for me to file a dispute with my credit card company?

  7. Where is my refund? Why haven’t I received it yet?

Other Categories

Payment and Billing

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Shipping, Tracking & Returns

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General FAQ

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