- Is it possible to pay using a credit card? Can I pay with my VISA or Mastercard?
- I called my bank, and they informed me that no payment attempts had been made. What is the reason for this?
- How will the charge show up on my credit card bank statement?
- Why was I overcharged? Why did I have to pay extra than my actual order value?
- I have approved the transaction with my bank. What to do next?
- My Mastercard isn’t working, thus I’d like to place a new order using another payment option. Can you please cancel all past orders? I don’t want to be charged twice.
- I have used my credit card for online purchases before. Why was it declined on your website? Top reasons for credit card decline on Skinorac
- Do I have to call my bank to authorise transactions on your website? Will I receive a phone verification call?
- Why is my order still processing on your website while my card has been charged?
- I’m not happy, so I’m going to file a chargeback with my bank. Is it necessary for me to file a dispute with my credit card company?
- Where is my refund? Why haven’t I received it yet?
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Shipping Queries
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Refunds and Reshipment Queries
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